Order Process
At Action we try to make the order process as easy, transparent, and straight forward as possible. Everything we make is custom made to order, so while the process is simple, rest asssured you are working with real people, and many factors will be decided to make you the best product, in a cost effective way, within the timeline stated when placing your order.
To place an order simply click the email for quote on each product, or get in touch through the contact page.
After you get in touch, someone will reach out with more details to get an order going. You'll recieve a digital mockup with the print size, placement, garment style and all the details to produce your product. Then you will receive a link to an invoice to make payment to get your order started, only once the mockup is approved and the order is paid for does the turnaround time begin. Finalizing the details, getting the order approved, and payment made quickly is imperative if you have a need for a hard deadline.
Once your order is placed
Everything we do is custom, so depending on the product the artwork will be prepared for print, garments or items ordered for decoration, and the job will be put on the schedule for production. We will begin recieving the goods, and staging the job production. Depending on the item and decoration will dictate the turnaround time, anywhere from two to four weeks for most items, but full custom (built from the ground up) taking three to four months from sample approval for delivery is common.
Order Completion
Action Merch is a web based business, headquarted in Portland Oregon. We offer free delivery to the Portland Metro Area, and if the product is for outside the area the cost of shipping will be an additional cost estimated at the time of purchase. Most orders deliver via courier, or UPS / FedEx. If you have a preffered delivery method let us know when placing your order.